Terms of Service
Last Updated: September 14, 2025
1. Acceptance of Terms
Welcome to Textito. These Terms of Service ("Terms") govern your use of our SMS communication platform and related services. By accessing or using Textito, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our service.
2. Description of Service
Textito is a business communication platform that enables service-based businesses to send SMS messages to their customers. Our service includes message scheduling, customer management, template creation, and usage analytics.
3. User Accounts and Registration
To use Textito, you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Acceptable Use Policy
You agree to use Textito only for lawful purposes and in accordance with these Terms. You must not:
- Send unsolicited commercial messages (spam)
- Send messages containing illegal, harmful, or offensive content
- Violate any applicable laws or regulations
- Attempt to gain unauthorized access to our systems
- Use the service to harass, abuse, or harm others
- Send messages to numbers that have opted out of communications
5. Subscription and Billing
Textito operates on a subscription basis with different pricing tiers. Billing occurs monthly or annually depending on your selected plan. You are responsible for all charges incurred under your account.
6. Message Limits and Usage
Each subscription tier has specific limits on the number of messages and contacts you can manage. Usage is tracked on a monthly basis. Exceeding your limits may result in additional charges or service restrictions.
7. Data Privacy and Security
We take the privacy and security of your data seriously. Please review our Privacy Policy for detailed information about how we collect, use, and protect your information.
8. Service Availability
While we strive for high availability, we do not guarantee that the service will be available at all times. We may perform maintenance or experience outages that could temporarily affect service availability.
9. Termination
Either party may terminate this agreement at any time. Upon termination, your access to the service will be discontinued, and you will be responsible for any outstanding charges.
10. Limitation of Liability
Textito shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the service.
11. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through our platform.
12. Contact Information
If you have questions about these Terms, please contact us at:
Email: support@textito.com
Subject: Terms of Service Inquiry
By using Textito, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.